Certified Healthcare Operations Professional (CHOP) Certification

The DNV CHOP Certifications are individual certifications designed for operations professionals working in the healthcare environment.

Overview

The Certified Healthcare Operations Professional (CHOP) certification is a three-phase program designed to provide participants with an in-depth knowledge of the physical environment requirements, equipment, and operations of healthcare facilities. Each phase of the CHOP certification requires 3 days of classroom training followed by an exam. Participants may earn professional certification upon successful exam completion. 

Who is the program for?

The CHOP program is designed primarily for facilities staff, however, anyone who serves in the healthcare industry will find a great deal of benefit from the course(s). Healthcare professionals such as facilities staff, environmental services staff, risk, safety, infection prevention, medical equipment, security, quality, and accreditation will benefit from the CHOP program.

Three levels of training

CHOP-B (Basic)

CHOP-B (Basic) is the first in the 3-part series of the CHOP certification. This phase provides participants with an in-depth dive into the NIAHO® standards, the ISO 9001 requirements and other standards and requirements. 

Focus points include: 

  • Understanding the PE section of the NIAHO® standards 
  • Understanding the ISO 9001:2015 requirements 
  • Understanding NFPA 101 and NFPA 99

CHOP-A (Advanced)

CHOP-A (Advanced) is the second level in the CHOP certification. This phase provides participants with an in-depth knowledge of the essential equipment found in hospitals. 

Focus points include: 

  • Review of hospital’s infrastructure to include equipment 
  • Understanding the functions and use of the hospital equipment 
  • Review of requirements surrounding hospital equipment 
  • Understanding how to navigate NFPA
  • Infection Prevention/Control
  • Alternative Life Safety Measures

CHOP-E (Executive)

CHOP-E (Executive) is the third and final phase of the CHOP certification. This phase provides the participants with an in depth look into how the hospital’s facilities department and other support services departments are managed. 

Focus points include: 

  • Creating proposals for work 
  • Construction management 
  • Blue print reading 
  • Budgeting 
  • Contract negotiations