Who should attend:
New or existing healthcare professionals; leaders, managers and/or staff.
Course Highlights:
- Develop foundational understanding of DNV and the Healthcare division
- Develop foundational understanding of DNV culture and philosophy
- Develop foundational understanding of the NIAHO
- Develop foundational understanding of Accreditation/Survey process
- Develop foundational understanding of ISO 9001 Quality Management System Standards
- Understand the ISO Standards
- Apply the ISO 9001 Standards
- Create a process-based Audit plan
8:30 a.m. - 4:00 p.m.
Cancellation, Transfer, Substitution, and "No-Show" Policy:
- More than 30 days to the start date of the course, a registrant may:
- Request to cancel a registration and receive a full refund, or
- Request to transfer to a different class at no charge.
- 15-29 days prior to the start date of the course:
- Request to cancel a registration and receive a 50% refund, or
- Request a transfer to a different class and remit a $100 fee to process a transfer.
Less than 15 days prior to the start date of the course (including no-shows on the day of the course), no refunds or transfers are provided.
Substitutions (another person replacing a particular registrant in a course) are permitted at any time without additional charge.
Should DNV cancel a scheduled course, our liability to course registrants is limited to the amount of the course fee. The registrant would then have the option of a full refund or transfer to an alternative available course (transfer fee is waived in this situation). We recommend that registrants wait until the course date is less than 30 days out before making travel arrangements.