Switching to DNV: Hear from Jill Whitman

Redefining accreditation at Baptist Health Care 

Accreditation isn’t just a checkbox—it’s a reflection of an organization’s values and vision. Hear from Jill Whitman the reasons why she re-evaluated her organization's approach and made the strategic decision to switch to DNV. Rather than settling for the status quo, she sought an accrediting organization that could support innovation, accountability, and continuous improvement. Jill offers a thoughtful look at what led to the change, how the transition unfolded, and what it’s meant for her teams and patients. It’s a story of leadership, transformation, and a bold step toward better care.