DNV survey process: Hear from Jill Whitman

Jill Whitman, Accreditation Manager at Baptist Health Care, shares how DNV’s survey process has elevated their approach to patient safety. In this video, Jill highlights the value of DNV’s collaborative and educational surveyors, who bring clinical insight and real-world experience to every visit. She says the process has helped her organization identify improvement opportunities and reinforce a culture of safety across the organization.