Implementing ISO: Hear from Rosie Fitzgerald
Rosie Fitzgerald, Director of Regulatory Compliance, UnityPoint Health
Rosie Fitzgerald, Director of Regulatory Compliance at UnityPoint Health, reflects on the system-wide benefits of ISO 9001 implementation. From enhancing interdepartmental communication to improving risk management, Rosie explains how the standard has helped UnityPoint Health build consistently resilient and responsive systems. Her perspective highlights the scalability of ISO 9001 across large healthcare systems.