Collaborative Just Culture® and Collaborative High Reliability®

The COLLABORATIVE HIGH RELIABILITY® (CHR) STANDARDS, including qualification requirements for the Collaborative Just Culture® program and Reliability Management Team® are registered trademarks of SG Collaborative Solutions, LLC (SGCS). SGCS has granted DNV permission to utilize these CHR standards for the purpose of independent, conflict-free verification and audits.

Organizations across an array of industries seek highly reliable organization status. The reason for their goal is simple: they want to decrease the risk of incidents that impact the safety of staff and customers and be highly reliable across all organizational attributes. Accomplishing this goal is often challenging. Organizations find that defining high reliability, creating a plan, and validating their status can be daunting. We have created DNV’s Collaborative High Reliability® (CHR) Qualification and Certification Program with these challenges in mind.

Our program offers a three-tiered approach. Each step builds on the tools and skills developed in the previous step.

1. Collaborative Just Culture® program qualification
   • Foster a culture of safety and trust by balancing accountability between individuals and the organization through evidence-based processes, tools, and programs.
2. Reliability Management Team™
   • Build an internal team of high reliability experts who collaboratively develop a clear purpose, goals, and plan.
3. Collaborative High Reliability® organization certification
   • Demonstrate sustainable, predictable organizational reliability by building an Integrated Reliability Management System™.

Collaborative Just Culture® and Collaborative High Reliability® are operational standards that align every aspect of your organization to drive stakeholder engagement and high performance. Benefits to this model are:

• A formal definition of the concepts of high reliability and just culture
• Guidance in developing tools for assessment and measurement
• To prevent failures and adverse events
• To enhance cultural alignment – people pulling in the same direction
• Ensure long-term sustainability
• Independent, third party audit
• Certification to validate your achievements
• Creation of a high-performing culture that can be sustained over time
• A competitive edge in your market and in your industry

The keys to this type of cultural transformation are intrinsically and extrinsically- based tools for assessment and implementation. Our program is built on the socio-technical, science-based standards pioneered by our partner, SG Collaborative Solutions, LLC.