Certified Healthcare Operations Professional (CHOP)
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About the Certified Hospital Operations Professional Certification:
CHOP is an “Individual” Certification designed for Operations Professionals working in the healthcare environment.
The CHOP Certification is an in-depth dive into the NIAHO® Physical Environment Accreditation Requirements and the ISO 9001:2015 Quality management systems - Requirements, how they interact with all other standards including NFPA 101®, OSHA, and DOT and how these are applied within the healthcare setting. Unlike other individual certifications, CHOP has a focus on the entire Physical Environment, not just the Life Safety Code®.
The certification is designed primarily for Facilities staff, however, anyone who serves in the Healthcare industry will find a great deal of benefit from the course(s). Healthcare professionals such as Facilities staff, EVS staff, Risk, Safety, Security, Quality and Accreditation will benefit from the CHOP Certification.
CHOP, Basic (B) is the first of the three courses in the CHOP series and is developed at the basic level. The certification is designed primarily for Facilities staff, however, anyone who serves in the Healthcare industry will find a great deal of benefit from the course. Healthcare professionals such as Facilities staff, EVS staff, Risk, Safety, Security, Quality and Accreditation will benefit from the CHOP Certification. This course is taught in a manner compatible with the ISO 9001:2015 Quality management systems - Requirements and the NIAHO® Accreditation Requirements.
CHOP, Advanced (A). this course is intended to provide participants with an in-depth knowledge of the technological operations of the hospital. It will focus on construction/renovation activities, essential hospital equipment; preventive maintenance strategies, reporting and the regulatory requirements aligned with them. Examples of subjects covered will be Central Energy Plant Equipment, Cooling Towers, Life Safety Equipment, Utilities Management, and the Navigation of NFPA®.
The 3rd and last course will be CHOP Executive, (E). The last level is intended to provide the participants with an in-depth knowledge of the management operations of the Physical Environment. The course will focus on the executive responsibilities of the Operations Professional. Topics addressed will be budgeting, effective communication and leadership, reporting and other aspects critical to the Operations Professional roles and responsibilities within a Healthcare setting. CHOP (E) is slated for development and release in 2021.
High school diploma or equivalent plus three (3) years of associated Physical Environment experience*, two (2) years of which must have been in a healthcare setting.
* Associated Physical Environment experience refers to work experience in the following functional areas: ISO 9001 Quality Management Systems, Facilities, Life Safety Management, Safety Management, Security Management, Hazard Materials Management, Emergency Management, Medical Equipment and Utility Management Systems.